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Ohio

Our Insurance Agents.

Meet our experienced team—dedicated to providing exceptional insurance solutions and personalized service to ministries and nonprofits.

Here To Help With Church Insurance And So Much More.

Offering comprehensive coverage and tailored advice, we help protect churches, nonprofits, and other institutions as they carry out their unique mission. Reach out to learn how we can help.

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Agents
Ben Rupp

Ben Rupp

Principal | Managing Partner

Ben Rupp has been serving the church through ministry insurance for more than 35 years. Ben has been with the agency since 1980 and understands what it takes to properly insure ministries and nonprofit organizations.

Ben’s passion stems from his love of educating clients and going over risk management strategies with them. Ben served on his church’s board of trustees and has a deep understanding of what churches and ministries need.

When Ben is not hard at work, he enjoys spending time with his son. He also has a passion for the youth group that he leads, swimming, scuba diving, and sailing.

“I enjoy providing people with a deeper understanding of the various ministry risk exposures and equipping them with the right protection.”

Steve Raikes

Steve Raikes

Agent | Managing Partner

Steve Raikes, a veteran in the insurance industry with nearly three decades of experience, is dedicated to serving churches, schools, camps, and other related ministries. His approach goes beyond mere transactions; he prioritizes building long-term relationships with clients, focusing on their ministry goals and providing the best resources to help them achieve those objectives.

Outside of work, he enjoys watching his kids' athletic pursuits, coaching high school soccer, and participating in golf scrambles. Happily married to Lisa, Steve is a proud father of three daughters and a son.

“My dedication is to serve alongside churches, schools, camps, and other related ministries and providing them with the best service and resources available in the insurance marketplace. My mission is to make sure our agency leads with the Lightwell way at every interaction.”

Jeff Miller

Jeff Miller

Agent | Managing Partner

Jeff Miller is a graduate of Ashland University School of Business, and a second-generation insurance agent with 20 years of experience. He brings a wealth of knowledge to Lightwell in the state of Ohio.

Jeff is passionate about protecting ministries. He serves in his own church and knows firsthand what ministries need. Jeff prides himself in the fact that he can serve the Lord by serving ministries. It is his daily intention to serve both with honesty and care.

When Jeff is not hard at work for his customers, you can find him spending time with his wife, Ruth, their four children and two grandchildren. Jeff also enjoys golf, fishing, hunting, and leading an adult Bible class.

“It's such a blessing to be part of all these wonderful Ohio ministries. I'm constantly told by our customers that what I do is a ministry. I am so grateful to work alongside them to protect their leadership and their individual ministries.”

Jimmy Spencer

Jimmy Spencer

Executive Agency Director

Jimmy enjoys serving organizations by working through tough issues and providing unique and quality solutions. Jimmy values the relationship he has with his Lightwell team and the staff and is appreciative of their support of his service of ministries and nonprofits in Ohio.

When Jimmy is not serving others at work, you can find him at home with his wife, Andrea. Together, they have four sons, two daughters-in-law, and three grandchildren. Jimmy also enjoys reading scripture daily, running, building projects, and serving the Lord through helping others.

“Helping ministries identify needs and concerns is enlightening, but getting to know someone who was a stranger only minutes before: exploring their beloved church, singing with them in their sanctuary, and praying for them leaves me amazed at how the Lord can use anyone, including this 'insurance man.’”

Nancy Roberts

Nancy Roberts

Agent

With more than 20 years of experience as a commercial insurance specialist, Nancy Roberts brings a wealth of knowledge and expertise to the Lightwell team. She takes pride in her ability to work closely with organizations, leveraging her extensive industry experience to develop tailored insurance solutions that meet their unique business needs. Nancy strives to be a trusted insurance consultant for her customers.

Outside of work, Nancy enjoys an active lifestyle, indulging in pickleball, reading, hiking, and game nights with friends and family. She is happily married to her husband, Wayne, and they are proud parents of twin boys.

“I have enjoyed learning about the inner workings of churches, ministries, and other nonprofit organizations. They are all different but serve the same purpose—to serve their communities. My objective is to make sure each of them have the proper insurance coverage to meet their individual needs.”

Luke Miller

Luke Miller

Agent

Luke Miller brings a unique blend of passion and expertise to the Lightwell team. Luke is driven by a profound desire to serve God by protecting His people through the resources entrusted to him.

Luke aspires to be the "go-to" guy for organizational leaders, earning their trust through unwavering honesty and a commitment to finding solutions in a timely manner. His customers know that he will always provide his honest opinion.

When he's not working, Luke indulges in his love for the outdoors, whether it's hunting, fishing, golfing, or exploring the great outdoors. He also enjoys working on and driving cars.

“I always try to deliver the best experience to my customers by being honest and upfront about their needs. They can rest assured that if I don’t know the answer to something, I will find one.”

Phil Yoder

Phil Yoder

Account Executive | Partner

Phil Yoder is a Lightwell account executive and insurance agent with an array of experience in marketing, management, and risk management.

Phil is passionate about carefully listening to customer needs and is able to offer affordable solutions. Phil thoroughly enjoys working alongside organizational leaders and helping them navigate the risks they face every day. Working with multiple customers a day, Phil knows that each of them have a unique situation that need quality service and care.

Phil resides in the Akron/Canton area where he lives with his wife, Jill. Together they have two children, a daughter-in-law, and one grandchild. Phil is an avid outdoorsman with a vibrant love for fishing, hunting, and music. He leads worship from behind the drums and partakes in the safety and security team at his church.

“I love working alongside church leaders, helping them navigate through the risks. Every organization has its own unique environment, but they all have the same motive—to reach their communities. This career constantly reminds me that we all have something to offer each other.”

Megan Gray

Megan Gray

Account Executive

Megan Gray is a dedicated insurance advisor at Lightwell, with a passion for meticulously analyzing policies and crafting tailored protection strategies for ministries. She finds joy in the intricate puzzle of aligning coverage to each organization's unique mission.

Beyond work, Megan enjoys traveling, delving into history, reading mysteries, cross-stitching, and baking. She's happily married to her husband, Jared, sharing their home with a loving pack of two dogs and five cats.

“I am blessed to work every day with so many wonderful disciples of Christ. I believe in taking the time to learn about each ministry to ensure their coverage is tailored to their unique mission.”

Mandy Culler

Mandy Culler

Customer Service Support

Mandy Culler is a dedicated volunteer in her church's student ministry, where she actively contributes to nurturing the faith and personal growth of youth.

Mandy's passion lies in ensuring that every ministry thrives, offering enriching programs and opportunities for youth to flourish spiritually, socially, and through service. Beyond her ministry involvement, she enjoys quality family time with her husband, Nathan, gardening, canning, cooking, baking, fishing, and supporting her teenagers' various athletic and extracurricular pursuits.

“I live my life and serve ministries with honesty and integrity. While similar, each ministry is different with various needs and levels of protection that I have the opportunity to serve them with.”

Kristi Johnson

Kristi Johnson

Customer Service Support

Kristi Johnson takes great pride in her position with Lightwell. She looks forward to explaining complex topics in an understandable way, allowing organizations to focus on their communities.

In her free time, Kristi enjoys listening to audiobooks, scrapbooking, card ministry, cooking, and hosting dinners for family and friends. She has been happily married to her husband, Brad, for 25+ years. Together they are blessed with two adult children and one granddaughter who brings them boundless joy.

“Every day, I have the privilege of working with incredible people dedicated to advancing the Lord’s Kingdom.”

Samantha Miller

Samantha Miller

Customer Service Support

Samantha Miller is a dedicated professional who brings her expertise in effective communication to Lightwell and the customers they serve. With a commitment to continuous learning in the insurance industry, she ensures customers are her top priority, promptly addressing their inquiries and concerns.

Samantha's passion for excellence is matched by her love for reading, exercising, and quality time with her family, especially her incredible daughter, Kora. Her ability to balance work and personal life makes her a valuable asset to the team.

“Customers can trust me because I ensure they always take priority over anything else I may be doing. If an email from a customer comes in, I make sure their questions are immediately answered. That’s what sets us apart.”

Connie Miller

Connie Miller

Customer Service Manager | CISR, CIC

Connie Miller brings a unique combination of attention to detail and a heart for ministry to her role at the agency. With a desire to help others, she utilizes her skills to ensure the agency's success while protecting and fostering growth for the ministries they serve.

When not working, Connie enjoys spending time with her family, including her husband of 32 years, two daughters, and five rambunctious but amazing grandchildren. She also likes riding bikes, reading, and traveling.

“My extensive experience in both ministry and the insurance industry allows me to be a valuable partner, equipped to safeguard missions so they can reach their communities and serve the Lord.”

Customer Testimonial

“On a Saturday afternoon, we had a situation with a pipe leaking. Our Lightwell agent was here - literally within minutes of us calling. She walked us through the whole process and helped through all the details. As a result of that, we had a clean-up company here within hours, and we were able to have church the very next day.”

Jon Ferguson

Lead Pastor, Anderson Hills Church, Cincinnati, OH

“Our insurance agent from Lightwell has been a joy to work with. Not only did she save us money on our policy, but more importantly, she made sure that we had the correct coverage to meet our particular needs. The evaluation process was thorough and professional. Since becoming our agent, she has been available to answer many questions and offer balanced council.”

Ted House

Pastor, Bible Baptist Church, Mt. Orab, OH

“Our Lightwell agent has been an important part of our asset protection program. As a sister in Christ and active member of her own church community, she brings a unique knowledge of church protection needs. She is a great listener and takes the time to make certain that we thoroughly understand all our coverage options.”

Catherine Wells

Administration Director, Northminster Presbyterian Church, Cincinnati, OH

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We are your local Lightwell insurance agents in the state of Ohio.